Everything you need to know about booking, pricing and what to expect from HTM Cleanning Ltd.
We operate across the UK with dedicated teams in Luton, London, Manchester, Birmingham, Leeds, Bristol, Liverpool, Glasgow, Edinburgh, Sheffield and Newcastle, plus surrounding areas.
Yes, every HTM Cleanning team member is DBS-checked and we hold full public liability insurance across all services.
No, many clients provide key access or an entry code. We can also arrange a meet-and-greet for your first visit if preferred.
You can reschedule free of charge with at least 24 hours' notice via your booking confirmation link or by calling our team.
Use our online booking form, call us directly, or email info@htmcleanning.com — most bookings are confirmed within 2 working hours.
We accept card payments online, bank transfer, and card payments on the day for one-off services.
Yes, weekly, fortnightly and monthly plans are available with a small discount versus one-off bookings.
Yes, commercial clients receive a written service agreement outlining scope, frequency and pricing.
Tell us within 24 hours and we'll return to correct any missed area at no extra charge.
Yes, standard eco-conscious products and equipment are included as standard in every booking.
Yes, we assign a dedicated cleaner to recurring bookings wherever possible.
Yes — our Decluttering & Removal service in particular is built around extra patience, care and compassion for vulnerable and elderly clients, with family liaison available on request.
Our team replies to every message the same working day.
